Effective Date:  11th June 2025

Arkaba Environmental Projects Ltd (“we”, “us”, or “our”) is committed to protecting the privacy and personal information of our website visitors, donors, volunteers, and beneficiaries. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988.

1. Collection of Personal Information

We may collect personal information in various ways, including when you:

• Visit our website;

• Subscribe to our newsletter;

• Make a donation;

• Register for or attend our events;

• Contact us through our contact forms or via email.

The types of personal information we may collect include, but are not limited to:

• Contact Information: names, email addresses, postal addresses, and telephone numbers.

• Transaction Details: donation records or payment information (only processed through secure third-party payment gateways).

• Demographic Data: age, gender, or preferences, only when provided voluntarily.

• Other Information: any additional details you choose to provide relating to your engagement with our charity.

2. Use of Personal Information

We use your personal information for purposes including, but not limited to:

• Processing Donations and Services: managing and processing donations, issuing receipts, and providing related support or follow-up.

• Communication: sending newsletters, updates, event information, and other communications related to our activities.

• Website Improvement: enhancing user experience, managing website functionality, and analyzing usage trends.

• Legal Compliance: meeting our legal and regulatory obligations.

3. Disclosure of Personal Information

We will not sell, rent, or lease your personal information for marketing purposes without your explicit consent. Your information may be shared in the following instances:

• Service Providers: with trusted third parties who support our operations (e.g., payment processors, email service providers) and are obliged to handle your data securely.

• Legal Obligations: when required by law, regulation, or legal process.

• Organisational Changes: in the event of a merger, acquisition, or restructuring, we will ensure that your personal information remains protected and is transferred under terms that are consistent with this Privacy Policy.

4. Data Security

We implement reasonable security measures designed to protect your personal information from unauthorised access, use, alteration, or disclosure. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us understand how you use our website. You can adjust your browser settings to decline cookies; however, this may affect the functionality of our website.

6. Data Retention

We retain your personal information only for as long as is needed to fulfil the purposes for which it was collected and to comply with our legal obligations. When your information is no longer required, we will securely dispose of or de-identify it.

7. Your Rights

Under Australian privacy law, you have rights regarding your personal information, including:

• Access: You may request access to the personal information we hold about you.

• Correction: You can ask for your personal information to be updated or corrected.

• Deletion: Under certain circumstances, you may request that your information be deleted.

If you wish to exercise any of these rights or have questions about your personal data, please refer to our contact details below.

8. External Links

Our website may contain links to external sites. This Privacy Policy does not apply to the privacy practices of those third-party websites. We encourage you to review the privacy policies of any external sites you visit.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. The revised policy will be posted on our website along with the new effective date. We recommend that you review the policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Arkaba Environmental Projects Ltd Email: info@arkabaenvironmentalprojects.org.au  

Postal Address: 133 Reservoir Street, Surry Hills, New South Wales, 2010, Australia

Telephone: +61 402 269 572

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